How to Fix 0x00000002 Error – Windows Cannot Connect to Printer

When users try to connect a network shared printer, they come across a message saying ‘Windows cannot connect to the printer.’ This 0x00000002 problem usually occurs on Windows 7 because the driver setup doesn’t begin due to this error. Some clients of Windows 7 or Windows 10 face this printer installation error while connecting to a network printer from the local IP/TCP port or the Print Server. By default, you require higher authorization for installing the driver. Here, the clients need to install a suitable Windows 7 driver on their systems.

The printer driver installation program then asks if you like to install a network shared printer or a local one. After this, users can pick a suitable option and finish the installation. Getting rid of the error 0x00000002 becomes tough sometimes as there are lots of repairs available for this problem.

How to Fix 0x00000002 Error

In the first place, you need to recognize whether the issue is a hardware problem or a software one. Here, we have mentioned a few approaches that you can try to resolve the error 0x00000002 below. The error shows up on your computer screen as:

Connect to Printer
Windows cannot connect to the printer.
Operation failed with error 0x00000002″

0x00000002 Error

The installation error 0x00000002 signifies that the printer’s driver installed on your system is corrupted. If you are facing the error 0x00000057 on your computer, then you need to eliminate the driver from your driver store in the first place. To perform this action, you have to run the following command.

Run the command as:


From the record of your installed drivers, look for the printer driver that you like to install again and eliminate it by tapping on ‘Remove‘ and choose ‘Remove Driver and Driver Package.’ Next, restart the net start spooler and net stop spooler and try connecting your printer once again. Most likely, you will be able to install the driver and connect your printer successfully.

Remove Driver and Driver package

If it does not work, then go through the following method.

1: Remove the registry key “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\PendingFileRenameOperations“.

2: If you come across subfolders having terms from 1 till 499 in the location ‘C:\Windows\System32\spool\prtprocs\x64‘, you need to delete them but winprint.dll.

3: Also, remove all print drivers, excluding win print and processors from the ‘HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments‘ location.

4: Now, start your system again and add your printer.

So, follow this method to resolve the error 0x00000002. If this method does not work for you, then you have to follow some other solutions to fix this driver installation error. So, let’s have a look at some of the effective solutions to remove the annoying problem related to the printer driver installation program.

Also, click here to find out how to fix There was a problem sending the command to the program and the volume does not contain a recognized file system with ease.

Method 1: Restart the Print Spooler Service to Fix 0x00000002 Error

Using the first method, you can easily eliminate the printer driver installation error. Go through the following methods to fix this annoying 0x00000002 error.

1: Tap Win+R keys together, and a dialog box will appear on the screen.

2: Put services.msc in that run box and tap on ‘O.K.’


3: Within the Name list, find and double-tap on the ‘Print Spooler‘ service.

Restart the Print Spooler Service to Fix 0x00000002

4: Under the Service status, tap on ‘Stop.’

5: Tap on the ‘Start‘ tab for beginning the service once again;

6: Press O.K. and try to add your printer again. Check if the error 0x00000002 still persists or not. Hopefully, you would not get this annoying error anymore.

PS: If you are bothered with the 0x80000003 error or the error 0x80072f8f, here are the top solutions for you.

Method 2: Make a New Local Port to Fix 0x00000002 Error

If the above method did not work for you, then try this method. Here, users can create a local port for fixing the error 0x00000002. For doing this, you can follow the instructions listed below.

1: Tap on ‘Start,’ select ‘Control Panel‘ and then, double-tap on ‘Devices and Printers.’

Devices and Printers

2: Select the ‘Add a Printer‘ option.

3: Choose ‘Add a local printer‘ from there.

4: Next, choose ‘Create a new port‘ and then select ‘Local Port‘ as the port type.

Make a New Local Port to Fix 0x00000002 Error

5: Within the ‘Enter a port name‘ box, you need to enter the address in the following format:

\\[IP address of the host computer]\[The Share Name of the printer]
Once done, you have to tap on ‘Next.’

Add Printer to Fix 0x00000002 Error

For finishing the installation, you have to follow these instructions. While installing the driver, select the accurate one from the driver’s list. Now, see if you are still facing the error 0x00000002.

By the way, click here for the top solutions on DISM error 87 and Error 1068 on your Windows PC.

Method 3: Eliminate Printer Drivers to Fix 0x00000002 Error

This third method will also help you in removing the driver installation error. So, follow some simple steps to get rid of the 0x00000002 error.

1: Press the keys Win+R together, and a dialog box will come up on your screen.

2: Enter ‘printmanagement.msc‘ in the Run dialog box and tap on ‘O.K.’


3: Tap on ‘All Drivers‘ from the left pane;

4: Right-tap on the printer driver from the right pane and choose ‘Delete‘ when a pop-up appears. Here, you will see more printer driver names, repeat the above steps for removing those drivers one by one.

Eliminate Printer Drivers to Fix 0x00000002 Error

5: Add your printer again.

If the error 0x00000002 still exists, then you have to install the printer driver manually. One can download the driver and install the same from the manufacturer’s website of that printer.

By the way, here are the solutions for you to fix the 0x80240439 Error on Windows Store easily.


So, these are some of the effective methods to get rid of the printer driver error. One can resolve this frustrating issue in various ways. So, if you are struggling with this issue, then try out these methods one by one. Hopefully, you would not come across this issue again. If you have queries or other questions related to this printer driver installation error, then feel free to ask us in the comment section below. Now, try out these methods and remove this issue effortlessly.