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How to Fix “Unable to Move Message to Trash” on Your iPhone

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Sometimes when we update our iOS system we’ll experience a problem with our device, other times we’ll have a problem after downloading a new mobile app, and unfortunately, sometimes these problems arise randomly. The thing is if these problems just appear randomly it becomes incredibly difficult to find out what caused them. One of these issues, the “unable to move message to trash” issue, is what a lot of iOS device users are experiencing at the moment. Today, we’ll be discussing some of the ways to fix the issue, so let’s get right into it.

4 Top Tips for “Unable to Move Message to Trash”

Before we go on to show you the method that helps you to fix this issue using iMyFone iOS Eraser, here are some quick fixes that you might find fix it.

Tip #1 – Restart Your Device

If you ever experience a problem with your iOS device (or any device), then the first thing that you should do is try restarting it. This is frequently the solution that yields the result that you’re looking for.

Tip #2 – Delete and Re-Add Your Email Account

When restarting your device doesn’t work, it might be time to delete and re-add your email account to your iPhone. To do this, go into the “Settings” app, tap on “Mail, Contacts, Calendars”, tap on the account which you’re having problems with, and tap on the “Delete Account” button.

To re-add your account, go back into the “Mail, Contacts, Calendars” menu and tap on the “Add Account” button. From here, simply enter the details about your email account that are requested.

Tip #3 – Disable and Re-Enable Your Email Account

Disabling the mail feature of your email account could fix the issue. To do this, open up the “Settings” application, tap on “Mail, Contacts, Calendars”, and tap on the account that you’ve been experiencing issues with.


From this menu, you’ll be able to see all of the services which are enabled on your device in relation to the email address. Tap on the “Mail” slider to disable it and afterward, restart your device. Once your device has rebooted, go back to the same menu and tap on the “Mail” slider again to enable it.

Tip #4 – Check Your Settings

Lastly, check the accounts settings which the email is linked to. For this, simply open the “Settings” app, tap on “Mail, Contacts, Calendar”, under the “Accounts” heading tap on the account that you’ve been having issues with, tap on the email address at the top of the menu, and lastly tap on “Advanced”.
This menu will allow you to customize the settings of your email account. Under the “Mailbox Behaviours” heading, make sure that “Deleted Mailbox” is set as your trash folder. If it isn’t, set it to the trash folder.

Using iMyFone iOS Eraser to Permanently Delete Messages

If using the tips that we’ve shown you above doesn’t help to fix the “unable to move message to trash” issue, don’t worry. With the method that we’re going to be showing you, you can use iMyFone iOS Eraser to easily (and permanently) remove messages from your iOS device.

Before following the guide below, download iMyFone iOS Eraser and install it on your computer.

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Step #1 – First, launch iMyFone iOS Eraser and connect your iOS device to the computer using a lightning cable.

Step #2 – After your device has been connected, click on the “Erase Deleted Files” feature using the left menu. From here, you’ll be shown some basic information about your device as well as brief description of the process. Click on “Scan” to begin the process.


Step #3 – A full device scan will then begin, and after a few minutes, you’ll be able to view all of the data which is currently stored on your device that you thought had been deleted.

Step #4 – Typically we’d suggest going through each category and manually selecting data, although given that this data should already be deleted go ahead and check the boxes next to each category.


Step #5 – Once you’ve selected all of the categories, click on the “Erase Now” button at the bottom right to permanently remove this data from the device.

Step #6 – A confirmation box will appear. Simply enter “delete” into the text box and click on “Erase Now” to confirm the permanent deletion.

With this method, you are ensuring that your messages are moved to trash and on top of that, you’re permanently deleting them. This is a sure-fire way of fixing the “unable to move message to trash issue” and will get the job done perfectly every time.

Why Use iMyFone iOS Eraser?

There are a couple of different reasons for using iMyFone iOS Eraser to get rid of your messages.

First, if none of the tips that we’ve shown you have managed to fix the problem, then the next thing that you will have to consider is factory resetting the device. Nobody wants to do this. Even though it will get rid of the messages that you want to delete, you’ll be losing a lot of personal data. Thus, using iMyFone iOS Eraser is a much better idea.

Secondly, if you are trying to delete your messages for privacy reasons, then iMyFone iOS Eraser is the way to go. Not many people know this, but if you delete personal data from your mobile phone, it isn’t actually deleted. In fact, if a hacker gets their hands on your phone then it’s very easy for them to recover the data that you thought was deleted. When you use iMyFone iOS Eraser to delete your messages, you’re ensuring that nobody can ever get their hands on it.

Lastly, as you’ll see in the next section, iMyFone iOS Eraser comes with a lot of other fantastic features too.

About iMyFone iOS Eraser

Now that we’ve introduced you to iMyFone iOS Eraser and how to use it to delete files from your device (which should already have been deleted), below are some of the other features that it includes.

  • One-Click Free Up Space. Have you ever tried to clear up some storage space on your device but weren’t able to find out what has filled it up so fast? The chances are that this is because there are so many small files filling up that space, that it’s having a noticeable impact. With this feature, you can have all of these files removed and your storage space cleared up. Junk files, temporary files, you name it!
  • Erase All Data. Are you selling your phone soon? You might think that the iOS factory reset feature is enough, but it isn’t. After you’ve factory reset the device, the data which has been removed can actually be recovered very easily. With this “Erase All Data” feature you can use iMyFone iOS Eraser to permanently remove all of the data which is stored on your device so that it can’t be recovered.

To Conclude

If you have been running into problems when trying to delete messages from your iOS device (whether it be the “unable to move message to trash” problem or something else), there are always fixes available. In this article, we’ve shown you that there are several tips available for sorting out the issue and if none of them works, you can just go ahead and use iMyFone iOS Eraser to remove them from your device permanently.

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