Outlook is the best email provider for both business and personal use. However, people face several issues sometimes that can frustrate anybody. The most common issue related to Outlook is Outlook not receiving emails. On facing this error, you would not be able to receive emails on your Outlook. In that case, you must be looking for a solution to resolve this problem. Here, you will know about some of the best and effective methods to fix this issue. So, let’s get started without further ado.
Method 1: Fix Outlook not receiving emails via iMyFone ScanOutlook
The issues that you face on Outlook occur mostly due to the damaged or corrupted data files of Outlook. That’s the reason we recommend you employ a reliable and effective tool for repairing the data files of Outlook. These tools will help you in recovering valuable data from the damaged files before they are permanently lost.
iMyFone ScanOutlook is the most effective tool for fixing the problem of ‘Outlook not receiving emails.’ This recovery tool for Outlook is able to fix a wide range of problems related to Outlook very efficiently and quickly. If you have not heard of this reliable repair tool, then have a look at its special features.
Unique characteristics of iMyFone ScanOutlook:
- This tool fixes a massive range of issues related to Outlook within a few minutes.
- It repairs damaged data files of Outlook in an efficient and fast manner.
- iMyFone ScanOutlook recovers valuable data from damaged Outlook files. It even saves those files in a healthy, new file.
- This program recovers files like journals, notes, attachments, emails, calendars, contacts, and others.
- With this tool, users can save recovery data in formats of their choice. It supports file formats like EML, PDF, MSG, PST, etc.
- ScanOutlook repairs data files of Outlook regardless of their damaged condition due to a virus attack, software issue, corrupted, or inaccessible.
- The application works perfectly with all old and recent Outlook versions.
Steps to Recover Damaged Outlook via iMyFone ScanOutlook:
iMyFone ScanOutlook is very simple to use so that users would not have to think about complex operations or lengthy procedures. With this taken, one can easily solve any issue related to Outlook within a few taps. So, let’s know about these simple steps to fix the problem.
Step 1: Download ScanOutlook
Initially, you have to download iMyFone ScanOutlook and launch it on your system. After that, you have to continue following the instructions displayed on the screen. Now, select the damaged data files of Outlook that you like to recover.
Now, you have to tap on the tab ‘Repair‘ after choosing the data files of Outlook. iMyFone ScanOutlook will begin the repairing procedure.
Step 3: Select ‘Export Selected’
After the repairing procedure is over, you need to select the option ‘Export Selected.’ Users can preview and even export the repaired or recovered files to their favorite locations using this option. Next, they have to tap on the tab ‘Export‘ to start the process of export.
Step 4: Resolve the issue
Once you have saved your data files, open Outlook and examine if the error ‘Outlook not receiving emails‘ still persists or not.
Method 2: Fix Outlook not receiving emails by creating a new profile
The issue ‘Outlook not receiving emails’ can happen if the profile of Outlook is corrupted. For fixing this problem, users will have to make a new profile and set the same with their email account. The procedure for doing this is pretty straightforward.
Steps to fix the error ‘Outlook not receiving emails’:
For resolving the issue of Outlook not receiving emails, you need to go through the instructions listed below.
Step 1: Look for Accounts Settings
Firstly, you have to open Outlook and tap on the option ‘File.’ After that, you need to look for the section of Account Settings.
Step 2: Select the option ‘Add’
From there, you need to select the option ‘Manage Profiles‘ and then ‘Show Profiles.’ After that, you have to tap on the button ‘Add.’
Step 3: Tap O.K.
Within the box of the profile name, enter a name for your new profile. After that, tap O.K. to save it.
Step 4: Restart the program
Now, you have to follow the instructions displayed on the screen for setting up the newly made profile with the email account. After the complete configuration, you can restart the Outlook program.
Step 5: Click on ‘Change Profile’
Next, you have to search for the option ‘File’ and then select ‘Account Settings.’ From there, you have to tap on ‘Change Profile.’
Step 6: Click O.K.
Once done, tap on the button O.K. while the message ‘Outlook Will Close‘ will appear on the screen.
Step 7: Restart the program
Now, you have to start Outlook again. After that, select the newly made profile of yours from the list of Profile Names. For confirming your action, tap O.K.
Method 3: Fix Outlook not receiving emails by checking the internet connection
Another reason behind the issue ‘Outlook is not receiving emails’ could be due to the bad internet connection. If users think that the problem is happening because of their network connection, they should ensure that their Outlook is online.
Steps to fix the error by checking the internet connection:
To resolve the problem of Outlook not receiving emails, you need to follow the instructions listed below.
Step 1: Open Outlook
Firstly, you have to open Outlook on your system. After you launch this program, you need to check the screen’s right corner.
Step 2: Examine the problem
Next, if you spot a message saying ‘Working Offline‘ or the same kind of message, there could be a connection issue.
Step 3: Tap on ‘Work Offline’
Now, you have to employ the ribbon tab for navigating to the section Receive/Send. After that, you need to locate and select ‘Work Offline‘ for toggling the settings.
Step 4: Check the message
If everything works fine, you will come across the message ‘Connected to Server.’ This message will display on the screen’s right corner.
Step 5: Locate the section ‘All Folders’
Next, you have to look for the section ‘Send/Receive All Folders.’ Tap on this option and check the Outlook inbox. Here, you will find the missing emails.
Method 4: Fix Outlook not receiving emails by correcting IMAP or POP Settings
There is another significant reason behind the problem ‘Outlook not receiving emails.’ It is due to IMAP or POP settings. If these settings are not correct, you have to look for the option ‘Account Settings.’ Here, you will fix the settings for solving the problem of receiving and sending Outlook emails.
Steps to resolve the issue by correcting IMAP or POP Settings:
One can fix the problem of receiving emails on Outlook in the following way. So, let’s have a look at some simple steps for solving the issue.
Step 1: Look for the Account Settings
In the first place, you have to open the Outlook tool. After that, you have to look for Account Settings.
Step 2: Search for section IMAP and POP
Next, you need to locate and search for the section ‘IMAP and POP.’ After that, you need to ensure that the details listed are as follows accurate.
- Name: Your name will display in all emails that you send to the recipients.
- Account Kind: Choose either POP3 or IMAP.
- Email ID: Ensure that you enter the entire email address.
- User Name: Enter the username of your email account in this column.
- Outgoing mail server (SMTOP): Type in mail.papamail.net on having an IMAP or POP account.
- Incoming mail server: Type in mail.papamail.net on having an IMAP or POP account.
- Password: Enter the accurate password of your email account in this column.
Now, you know how to resolve the problem ‘Outlook not receiving emails.’ So, wait no more and try out these great solutions to fix this issue. We recommend you go with iMyFone ScanOutlook for fixing this problem hassle-free.